Assessing Value Realization
Michael DeVita, Business Value Advisor at Salesforce (NYSE: CRM)
"Overlooking the need for organizational commitment is the single biggest mistake that I've seen made. It's also why most deals fail to deliver the value they seek." - Michael DeVita
Michael dives deep on how they make integration successful, the right people who need to be involved in the process, how to measure deal success, and the lessons he's learned along the way.
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Salesforce is a leading cloud-based software company that offers customer relationship management (CRM) solutions. With a focus on sales, customer service, marketing automation, and more, Salesforce empowers businesses of all sizes to connect with their customers, improve operations, and drive growth through a robust platform of cloud-based applications, services, and an extensive ecosystem of partners.
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