Handling Disputes
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About the play
This play is designed to settle disputes objectively.
Preparation
In any post-deal management, there are always disagreements on how to get things done. Each side will have varying beliefs about what is permissible and what is not regarding contracts, legislation, or risk tolerance. Execute this play to settle disputes and arrive at an objective solution peacefully.
People
The parties involved in the dispute, corporate development, and business leaders.
Difficulty
Medium
Materials
Open mindset, pen, paper, communication skills.
Time
1 hour
Running the Play:
Interview the parties involved in the dispute
Ask their “what”
Hear both sides of the coin and understand their position.
Understand their “why”
Why do they believe in their stand? Why did they take that position? Identify what the cause of the reasons is.
What is their driver?
What drives their “why”? Do any of them have a precedent that backs up their position? Do they have any experience where the matter has been an issue? Gather data before arriving at a resolution.
Objective resolution
The goal is to solve the problem collaboratively. Objectively understand what the decision will mean for each company, identify the risks and costs they will be taking, and the impact on their timeframes.
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